Once DH Box knew the platform it would adopt, it was simply a matter of figuring out the best way to utilize that platform. But was it so simple?
What the DH Box Team has been tackling this week is striking a balance between providing a robust tool that is useful for the intended audience and whose maintenance is not insurmountable for its administrators.
To recap — the platform chosen for delivering the DH Box environment, ready with DH tools installed, is a web server image provided through Amazon’s AMI (Amazon Machine Image) appliance. This will deliver, in essence, an identical copy of a tool-laden operating system to any user’s system.
Choosing this platform offered important benefits — for example, freedom from having to address issues caused by tools being installed to users’ personal systems. However, it also introduced tension: to deploy images hosted by Amazon, one needs to use an Amazon account. Would we have users create their own Amazon Web Services (AWS) accounts that require credit card information (though launching the Image is a free service) or would we maintain an account that instances would be launched from and figure out how the DH Box team would handle potential related charges?
Many questions entered into this equation: Would our intended users be open to providing credit card information? Who might this alienate? Or, if we managed the AWS account with many instances running, would we incur charges we’re not prepared to deal with? What would be the time-period allotted to users for running the instances?
DH Box has had to think through how different deployment options (e.g. requiring users to have their own AWS accounts) might affect how DH Box will be adopted by intended users. And this — the tension between providing a service that is maintainable, sustainable, and at-once useful to the intended audience — is something any project like DH Box might face.